Jelly Live Terms and Conditions

Welcome to Jelly Live. These Terms and Conditions ("Terms") apply to every individual who uses the Jelly Live platform (jellylive.org). By registering, logging in, or playing any game on Jelly Live, you are deemed to have automatically accepted these Terms.

We encourage you to read the full Terms and Conditions, as they clearly outline both your rights and your responsibilities. If you have any questions, our support team is here to help.

These Terms and Conditions govern all services, games, bonuses, and financial transactions on the Jelly Live platform. The Terms may be updated at any time, and registered users will be notified via email or through a platform notification.

• You must be 18 years of age or older to use Jelly Live.
• Each user may operate one account only.
• Misuse of any Jelly Live service is strictly prohibited.
• All information provided on the platform must be truthful and accurate.
• These Terms and Conditions are governed by the applicable laws of Bangladesh.

To register an account on Jelly Live, you must provide accurate and complete information. Providing false details during registration may result in account termination and forfeiture of all deposited funds.

Information required for registration:

• Full name (as shown on your national ID)
• Date of birth (for age verification)
• Active mobile number or email address
• Residential address

Jelly Live may request additional documents for identity verification at any time. Withdrawals may be restricted until verification is complete. This is done solely for your protection.

Opening multiple accounts by the same person or household is strictly prohibited. If detected, all associated accounts will be closed and all bonuses will be cancelled.

Jelly Live regularly runs a variety of bonuses and promotions. Each bonus comes with its own terms and conditions, which you should read carefully before claiming.

General bonus terms:

• Wagering Requirements: To withdraw a bonus, a specific wagering requirement must be met (typically 20–30x the deposit plus bonus amount).
• Validity: Each bonus has a set expiry period; once it expires, the bonus will be voided.
• Game Restrictions: Some bonuses are valid for use on specific games only.
• Maximum bet: A maximum bet limit applies while a bonus is active.
• Bonus code: Some bonuses require a specific code to be applied.

Jelly Live reserves the right to modify, suspend, or cancel any bonus or promotion at any time. If bonus abuse or fraudulent activity is detected, all bonuses will be forfeited and the account will be permanently closed.

Jelly Live supports the most popular payment methods in Bangladesh. All transactions are secured with encryption.

Deposit rules:

• The minimum deposit amount varies depending on the payment method.
• Deposits are generally credited to your account instantly.
• Only use payment methods registered in your own name.
• The use of third-party payment methods is strictly prohibited.

Withdrawal Rules:

• Identity verification must be completed before a withdrawal can be processed.
• Withdrawal requests are typically processed within 1–24 hours.
• Minimum and maximum withdrawal limits apply.
• Withdrawals must be made through the same payment method used for the original deposit.
• Withdrawals may be held until the bonus wagering requirement is fully met.

Every game on Jelly Live is powered by internationally certified RNG (Random Number Generator) technology, ensuring that all outcomes are completely fair and random.

• All game outcomes are determined by RNG and are not predetermined.
• Any software error detected during gameplay may result in the cancellation of that round.
• If you are disconnected during a Live Casino game, the result will be saved on our servers.
• Game manipulation and cheating are strictly prohibited.
• Exploiting technical errors or glitches to generate abnormal profits is prohibited.
• Jelly Live reserves the right to investigate any suspicious gaming patterns.

Jelly Live believes gaming should be fun, not a habit that controls you. That's why we are fully committed to responsible gaming and helping our users build healthy gaming habits.

• Deposit limit: You can set your own daily, weekly, or monthly deposit limits.
• Bet limit: You can set a bet limit to help manage and control your losses.
• Taking a break: If needed, accounts can be temporarily suspended for anywhere between 24 hours and 6 months.
• Self-exclusion: If you are experiencing gaming addiction, permanent or long-term self-exclusion is available.

If you feel that gaming is having a negative impact on your life, please reach out to our support team. For more information, visit our Responsible Gaming View the page.

Jelly Live reserves the right to temporarily or permanently suspend an account without prior notice in the following cases:

• Registering with false or incomplete information.
• Operating multiple accounts.
• Bonus abuse or fraudulent activity.
• Money laundering or any illegal activity.
• Allowing minors to access and play games.
• Attempting to hack or manipulate gaming software.

If an account is closed, any valid balance will be returned; however, funds derived from bonuses may be forfeited. Users who wish to dispute a closure may contact the support team.

Jelly Live puts the security of your personal information first. We use SSL encryption and advanced security technology to keep your data safe.

• Your information will never be sold to third parties.
• We may be required to share information with the relevant authorities when legally obligated to do so.
• You have the right to request that your information be updated or deleted.

For more details, visit our Privacy Policy Read the page.

If you have a dispute or complaint, please contact our customer support team in the first instance. We aim to provide a resolution within 48 hours.

• Disputes must be submitted within 30 days of the relevant incident.
• In the event of a dispute over game results, server logs will serve as the final and binding evidence.
• If the matter cannot be resolved through support, independent mediation is available.

Jelly Live reserves the right to update these Terms and Conditions at any time. Users will be notified via a platform announcement and by email to their registered address. Continued use of the platform after any changes constitutes acceptance of the updated terms.